Introduction to our Cookie Policy
At StackAndSear, we combine premium Australian dining with exclusive offline poker evenings and private events. To mirror the same level of care you experience in our restaurant, we use cookies on our website to keep your browsing journey smooth, secure and personally tailored.
This Cookie Policy explains what cookies are, how we use them across reservations, poker night bookings and event enquiries, and how you can manage your preferences at any time. It should be read alongside our Privacy Policy, which describes how we handle personal information more broadly.
What are cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used across modern websites to remember your actions and preferences over a period of time, so you do not have to keep re-entering information as you move between pages.
On stackandsear.com, cookies help us deliver a seamless and luxurious digital experience that reflects our venue: from remembering your preferred booking details to presenting content and imagery that load quickly and elegantly on your device.
Some cookies are set by StackAndSear directly (first-party cookies), while others may be set by carefully selected third parties who support our services, such as analytics or booking partners (third-party cookies).
Types of cookies we use
We use a combination of cookie types to support the functionality, performance and security of our online hospitality services. The main categories are outlined below.
Strictly necessary cookies
These cookies are essential for the operation of our website and cannot be switched off in our systems. They enable core features such as page navigation, secure access to reservation forms and the correct functioning of interactive components.
For example, strictly necessary cookies may:
- Keep you logged into a booking session while you confirm your reservation details
- Help deliver pages securely over encrypted connections
- Remember your cookie consent choices so we do not ask you repeatedly
Performance cookies
Performance cookies collect aggregated, anonymous information about how visitors use our website. They help us understand which pages attract the most interest, how guests move between sections and whether any errors occur.
In practice, performance cookies may tell us:
- How often guests visit key pages such as Menu, Poker or Events
- Which device types are most common, so we can refine the layout for mobile, tablet and desktop
- Whether certain pages load slowly or return an error, so we can improve your experience
Functional cookies
Functional cookies allow the website to remember choices you make, enhancing comfort and personalisation without compromising privacy. They make your browsing feel more like a curated concierge service.
Functional cookies may be used to:
- Recall your preferred date, time or party size when you revisit reservation pages
- Store your location preference, such as viewing content tailored for Australian guests
- Pre-fill forms on the Contact Us page where you have previously chosen to save details
Analytics and measurement cookies
Analytics cookies help us measure the effectiveness of our website, digital campaigns and guest journeys, so that we can continuously refine StackAndSear’s online presence.
These cookies may be used to:
- Understand how guests arrive at our site (for example, from search engines or social platforms)
- Analyse which sections of the site drive the most table reservations or poker night enquiries
- Assess engagement with editorial content on pages such as Experience and Cuisine
Where possible, analytics information is collected in a way that does not directly identify you and is used in aggregated form.
Why we use cookies
We use cookies to offer an online experience that feels as polished, intuitive and welcoming as stepping into our restaurant. Our primary reasons for using cookies include:
- Remembering your preferences: Cookies allow us to recall your previous selections, such as preferred booking times, so that you can move quickly from browsing to confirming a reservation.
- Enabling secure bookings: Certain cookies support secure data transmission, protect forms from misuse and maintain the integrity of your reservation or event enquiry from start to finish.
- Analysing website traffic: We review anonymised data from analytics cookies to understand how guests discover and interact with pages like Lounge and Events, helping us prioritise improvements that matter most.
- Optimising our hospitality services: Insights from cookie-based analytics inform how we design content, photography and navigation, ultimately making it easier to explore our menu, poker evenings and private function options.
We do not use cookies to serve real-money gambling products or to enable financial wagering. Poker at StackAndSear is offered purely as entertainment in an offline, social setting, and our digital tracking reflects this ethos.
Managing your cookie preferences
You are in control of how cookies are used on your devices. When you first visit stackandsear.com, you may be presented with a cookie banner or settings panel that allows you to accept or customise non-essential cookies.
In addition, most web browsers provide tools to manage cookies at any time. Depending on your device and browser, you may be able to:
- View and clear existing cookies stored on your device
- Block cookies from specific sites or all sites
- Set notifications before a cookie is stored
- Disable third-party cookies while allowing essential first-party cookies
If you choose to decline or disable certain cookies, parts of our website – particularly reservation flows and interactive features – may not function as smoothly. However, you will still be able to browse core information pages such as Menu, Poker and Experience.
For detailed instructions, please refer to the support documentation for your browser or device. Adjustments you make are device- and browser-specific, so you may need to update preferences on each device you use to visit StackAndSear.
Third-party cookies
To deliver a refined and reliable digital experience, we may work with trusted third-party partners who set cookies on our behalf. These partners are selected for their alignment with our commitment to privacy, security and quality guest experiences.
Third-party cookies on stackandsear.com may support:
- Analytics and performance: Tools that help us measure how guests engage with content, discover our brand and complete actions such as submitting a table reservation or poker evening enquiry.
- Booking engines: Where we integrate secure third-party booking or enquiry technology to manage reservations, private functions or event waitlists, cookies may be used to maintain your session and streamline the process.
- Newsletter and communications: Services that support our email newsletter or VIP updates may use cookies to manage sign-ups, preferences and basic engagement metrics.
These third parties are required to handle cookie data in accordance with applicable privacy laws and their own published privacy and cookie policies. We encourage you to review those policies where relevant, particularly for services you choose to interact with directly (for example, signing up to a newsletter).
Cookie duration and storage
Cookies remain on your device for different lengths of time depending on their purpose. We primarily use two types of duration:
- Session cookies: These cookies are temporary and are deleted when you close your browser. They support short-term activities such as moving between pages while retaining your booking details or keeping forms secure during a single visit.
- Persistent cookies: These cookies remain on your device for a defined period or until you remove them through your browser settings. They help us remember your preferences and understand how guests return to our site over time, so we can refine our services.
The exact duration of a cookie may vary based on its function and the configuration of our website or third-party tools. We aim to use the shortest practical retention period that still allows us to deliver a consistent, high-quality experience.
Protecting your privacy
Your privacy is fundamental to the trust we seek to build with every guest who dines with us, joins a poker evening or explores the venue online. Our approach to cookies is guided by this commitment.
In connection with cookies, we take the following measures:
- Where feasible, we aggregate and de-identify analytics data so it cannot be reasonably linked back to an individual guest.
- We limit access to cookie-derived information to authorised team members and trusted service providers who require it to support our digital services.
- We implement technical and organisational safeguards designed to protect information processed through cookies from unauthorised access, misuse or disclosure.
- We align our practices with applicable Australian privacy laws and industry expectations for premium hospitality venues.
For more detail on how we collect, use and protect personal information beyond cookies, please see our dedicated Privacy Policy.
Consent and updates
By using our website, and subject to the controls available through your browser or device, you consent to the use of cookies as described in this policy. Where required by law or best practice, we will request your explicit consent before setting non-essential cookies, such as certain analytics or functional cookies.
We may update this Cookie Policy from time to time to reflect changes in technology, our services, legal requirements or our approach to privacy. When we make significant changes, we will revise the “Last updated” date at the bottom of this page and may provide additional notice on our website.
We encourage you to review this page periodically to stay informed about how we are using cookies to support your experience with StackAndSear.