Guest Terms & Conditions

Terms and Conditions

These Terms and Conditions are designed to protect our guests and our team while preserving the premium, welcoming and entertainment-focused experience at StackAndSear.

StackAndSear Website & Guest Terms

These Terms and Conditions govern the use of the StackAndSear website at stackandsear.com and apply to all reservations, poker entertainment bookings, and private event enquiries made with us in Australia.

1. Introduction

These Terms and Conditions govern your use of the StackAndSear website and services, ensuring a transparent and trustworthy experience for all guests. Please read them carefully before making a reservation, booking a poker evening, or organising a private function.

By engaging with our venue for premium dining, social poker entertainment or private events, you acknowledge that StackAndSear operates as a contemporary Australian hospitality destination with a strong focus on guest comfort, safety and elevated service.

2. Acceptance of Terms

By accessing or using the website at https://stackandsear.com, you agree to comply with and be bound by these Terms and Conditions, together with any additional policies referenced on this site, including our Privacy Policy and Cookie Policy.

If you do not agree with these Terms and Conditions, you must immediately discontinue use of the website and refrain from making any reservations, poker evening bookings, or event enquiries through our online channels.

3. Dining and Reservation Policy

All reservations for tables, poker nights, and private events are subject to availability and confirmation by management. Special requests should be made in advance and are accommodated where possible.

When you make a booking through our website, by phone, or in person, you warrant that the information you provide is accurate and complete. Management may request a confirmation, deposit, or credit card guarantee for certain reservations, including larger groups and exclusive hire.

We reserve the right to adjust seating arrangements, timing, or table allocations to maintain the quality of service and overall guest experience. Where changes are necessary, we will use reasonable efforts to communicate them to you in advance.

4. Poker Evenings and Entertainment Policy

Our poker evenings and invitation-only tournaments are designed as exclusive entertainment experiences without real-money gambling. Participation is strictly for social engagement; no cash prizes or gambling activities are offered.

All poker-related activities at StackAndSear are structured as private, entertainment-focused events in which chips and outcomes have no monetary value. Any rewards, if offered, are purely promotional or experiential and cannot be exchanged for cash or used as a form of wagering.

By participating in our poker evenings, you acknowledge that the events are recreational in nature and agree not to introduce any form of unauthorised betting, cash games, or side wagering within the venue.

5. Age Restrictions

Guests must be at least 18 years old to participate in poker evenings or book private events involving poker entertainment.

We may request valid photo identification to verify age before granting access to poker lounges, tournaments or poker-inclusive private functions. Management reserves the right to refuse entry or participation if appropriate identification cannot be provided.

6. User Conduct

Guests are expected to maintain respectful behaviour towards other patrons and staff. We reserve the right to refuse service or access to individuals who do not comply with our standards of conduct.

This includes, but is not limited to, a zero-tolerance approach to aggressive behaviour, harassment, discrimination, or any actions that compromise the comfort, safety or enjoyment of others. We may ask guests to leave the premises or cancel future bookings where conduct does not align with our expectations.

7. Privacy and Data Security

Your personal information is handled in accordance with our Privacy Policy. We are committed to protecting your data and ensuring responsible use of all information provided by website visitors and guests.

By using our website, subscribing to our newsletter, or submitting a reservation or enquiry form, you consent to StackAndSear collecting, storing and using your information for the purposes outlined in our Privacy Policy, including managing bookings, personalising communications and improving our services.

8. Limitation of Liability

While we strive to deliver a premium and seamless experience, the restaurant is not liable for any indirect or incidental damages arising from the use of the website or participation in any of our services.

To the maximum extent permitted by Australian law, StackAndSear and its related entities are not responsible for any loss, damage, cost or expense suffered as a result of your reliance on information contained on the website, changes to bookings, or disruptions beyond our reasonable control.